06Questions & answers
A little more
about Stitchframe.
How the product works, how it fits your business, and what happens next.
What is Stitchframe?
Stitchframe is a 3D configure, price, and quote platform. Customers choose materials, colors and decoration in 3D, see pricing respond, and submit a structured quote for review. The platform is built for configurable apparel and textile products.
What does CPQ mean?
CPQ stands for configure, price, quote. It is the flow a customer goes through to specify exactly what they want, get accurate pricing for those choices, and receive a quote they can act on. Stitchframe runs that whole flow in one place, in 3D.
How is Stitchframe different from a normal online store or order form?
Stitchframe keeps a configurable product and its commercial details together. Customers build a design in 3D, choose sizes and quantities, and submit a priced request for your team to review. Quote submission is not checkout or manufacturing acceptance.
What kinds of manufacturers use CPQ?
CPQ is useful when a product has choices that affect its specification and price. Stitchframe focuses on custom apparel and uniforms, including materials, colors, decoration, sizes and quantities. Blackpine can review your catalog with you to establish the fit.
Do we host Stitchframe ourselves?
No. Blackpine hosts and operates the platform for you. It runs as your own product on your own branded domain, so your customers see your brand, not ours. You never take on servers, infrastructure, or source to maintain.
Can we run it on our own domain and branding?
Yes. Stitchframe supports your branding and domain. Your customer companies, users and catalog are managed within your own organization.
How does pricing work inside Stitchframe?
Pricing uses your catalog rules, including materials, options, decoration, size upcharges and customer tiers. Configured volume breaks can apply to eligible quotes. Customers see pricing as they configure, and saved quote lines retain their recorded price breakdowns.
What is a dealer portal?
A dealer portal gives invited customers a place to configure products, see their assigned pricing and submit quotes. Stitchframe connects users to customer company accounts and can run under your brand on your domain.
Does Stitchframe work for manufacturers who sell through dealers?
Yes. Stitchframe is built for custom product manufacturers, including those who sell through dealer networks. Your dealers get a branded portal with live 3D configuration and their own B2B pricing, and every quote they submit arrives structured and priced for your team to review.
Does it only work for apparel?
Apparel and textiles are the focus. If you make another type of configurable product, we can review the product, its 3D assets and its pricing requirements before recommending a deployment.
How do we get Stitchframe set up for our business?
Blackpine configures it for you. We learn how you sell, tailor the data model, pricing rules, catalog, and branding to your industry, deploy it on your domain, then host and support it. You do not self configure the platform.
Is it secure enough for our data?
Yes. Your data is isolated per customer, access is controlled by role, and Blackpine hosts and operates the platform so you are not maintaining security infrastructure yourself.
How much does Stitchframe cost?
Stitchframe uses custom pricing. Blackpine scopes each deployment to your catalog, pricing rules, and industry, then quotes a subscription that includes hosting, operations, and support. Request a demo and we will scope it with you.
How do we see it in action?
Tell us about your product and how you sell it, and we will show you Stitchframe running and where it fits. Request a demo or talk to sales from any page on the site.